We at Shadani understand the value of protecting the customer’s privacy. We keep updating our privacy policy from time to time to help you get better about the way we treat the data that you give to us. This is also done to grab your attention to our new features. It is requested to all our customers to review our privacy policies to know the way how to utilize it. The personal information that we collect from you is used for studying, marketing, analyzing, reviewing purpose and processing. We basically do to improve the quality of services that we provide to our customers. This information and data could also be used for analyzing the business and knowing where actually it is taking your business.
INFORMATION COLLECTED
At Shadani we use the extended form of log format of the file to capture the time and date of the customer visit, the location of the customer, the type of the browser they use and the IP address of the visitor. But, it is to inform you that the log file will not at all capture the email address of the visitor.
We basically want to let you know that we do not ask for your personal information mandatorily. We have specific pages through which the user could easily get in touch with Shadani and can easily buy products where sharing personal details is entirely their choice, we never force them to do so. It is done of the sole risk of the customer or the user.
At Shadani we may encourage you to get registered by giving your personal information, but this would be only for login account purpose. Shadani would never ask you to store any of your financial data or information during the entire process of registration. We do this so that we could send mail to the particular customer about their favorite pick.
Something important for you to know is that by giving us your personal details and data through account and profile updating, you are voluntarily and expressly accepting our terms and conditions. Our privacy policies are amended from time to time.
Going through the information on our site will help you know which type of customer we value the most. Moreover, we use this information to send notifications, e-mailers and it is not only limited to the information for the newly launched project.
Our policy has never been to sell any product, neither have we believed in sell our data to the third party. This is done only if it is required by the law. Protecting your valuable data has been our prime duty.
SHIPPING POLICY
- All the orders placed after 6 pm will only be processed for dispatch after 24 hours of delivery.
- The orders placed on the late weekend that is after 12 pm on Saturday will automatically be scheduled for dispatch on the next working day.
- The delivery of orders placed in a festive month might get delayed due to a shortage of stock, increased orders, etc.
- Shipping charges of Rs. 40 are applicable to all the products. For orders above Rs. 1100, the shipping will be free
- Care should be taken while entering the shipping details. Any delay in the delivery orders due to wrong shipping address is the sole responsibility of the customer.
- All the shipping related concerns will be entertained 24 hours after the order delivery.
- The delivery of the products will be done within 5-7 days from the date of the order.
CANCELLATION POLICY
Shadani does not take any responsibility for the returned items. All the cases of refund and order cancellation are at the sole discretion of the Shadani. In case, if any order cancellation or refund, the refund will be provided in the form of coupons or store credits. Cancellation will not be entertained, once the order is dispatched.
TERMS & CONDITIONS
Shadani and/or its affiliates provide you the website features and other services to you when you visit or shop at the official website- www.shadanigroup.com. The Shadani provides services based on the following terms and conditions.
• Electronic Communication When you browse through the Shadani service or contact us through the mail, you are communicating with us electronically. For further correspondence, we will contact you electronically via email or text messages.
• Trademarks All the graphics, page headers, logo, scripts, button icons, and service names used on the website or made available through any service, is the trademark of Shadani. No customer, viewer, reader or third-party company holds the right to copy or use the same.
• Copyright All the content available on the website or made available via any service in the form of text, logo, images, button icons, etc. are the sole property of Shadani. Any intentional or unintentional usage of the content is strictly prohibited and is subject to discretion in the Indian Penal Court.
• Your Account Information Once you register and create an account on the online portal of Shadani, you will be solely responsible for maintaining the confidentiality of that account. You agree to the terms and conditions that any action done by your account is our responsibility. Shadani holds the right to refuse, remove, edit, or block your account on the online portal.
DISPUTES
Any disputes or claims on the usage of Shadani products or services, sold and distributed by the Shadani is subject to the jurisdiction of the court of Delhi.